Student Financial Services Staff

General Information

The Office of Student Financial Services is located on the second floor in Capin Hall external website.

General office hours are Monday - Friday, 8:30am - 4:30pm EST. 

General Questions

Undergraduate Financial Aid
financialaid@kcncleaningservice.com
Phone: (570) 408-4512
Fax: (570) 408-4939
Graduate Financial Aid
gradfinaid@kcncleaningservice.com
Phone: (570) 408-7709
Fax: (570) 408-4939

Mailing Address

84 W South Street
Wilkes-Barre, PA 18766

Office Coordinator

Undergraduate Financial Aid

Erin Heffron

Associate Director
Graduate Admissions

Annette Evans Alumni House 1st floor
erin.heffron@kcncleaningservice.com
(570) 408-4311

Graduate & Distance Learning Financial Aid

Robin Walker

Director Graduate Financial Aid and Compliance
Financial Aid

Capin Hall 300/3rd Fl
robin.walker@kcncleaningservice.com
(570) 408-3839

Anthony Naro

Associate Director Graduate Financial Aid
Financial Aid

Capin Hall 304
anthony.naro@kcncleaningservice.com
(570) 408-3810

Erica Amen

Graduate Counselor
Financial Aid

Capin Hall 302
erica.amen@kcncleaningservice.com
(570) 408-5881

Directors

Christy Snedeker

Director of Undergraduate Financial Aid
Financial Aid

Capin Hall 165 South Franklin Street
christy.snedeker@kcncleaningservice.com
(570) 408-5011

Crystal Ondrick

Associate Director Undergrad Financial Aid
Financial Aid

Capin Hall 201 2nd FL
crystal.ondrick@kcncleaningservice.com
(570) 408-3837

Amy Terkowski

Assistant Director
Financial Aid

Capin Hall 203A
amy.terkowski@kcncleaningservice.com
(570) 408-4409

Systems, Data & Technology

Justin Allabaugh

Systems Anaylst
Information Technology Services

Simms Center on Main 2
justin.allabaugh@kcncleaningservice.com
(570) 408-5080

Kelly Siegfried

Senior Associate Director Digital Strategy Systems and Reporting
Enrollment Operations

Capin Hall 305
kelly.siegfried@kcncleaningservice.com
(570) 408-5125